FAQ

Questions Answered.

Everything you need to know about classes, enrollment, camps, and how Bolt works.

Classes & Enrollment
How do I sign up for a class?

Submit an enrollment request through our parent portal at portal.iclasspro.com/dynamiteparkour. All enrollments require email confirmation — please wait before showing up to the gym.

Does my child need prior experience?

Not at all. Parkour Basics and our beginner Tumbling classes are designed for first-timers. Our coaches assess level and place students appropriately.

What are class sizes?

Maximum 8 students per class. This is a firm limit — no exceptions. Every student gets real coaching time.

Can my child do a trial class first?

Yes. Trials must be pre-scheduled through the portal. Trial fees start at $35 depending on class length. There is a no-cancellation, no-refund policy on booked trials.

How do I drop or pause a class?

Email hello@boltparkour.com by the 15th of the month to drop at the end of that month. A Hold option ($25/month) keeps your enrollment active if you need a break.

Tuition & Billing
When is tuition charged?

Tuition is charged on the 1st of each month and prepays for the full month. If you enroll mid-month, you’ll be charged a prorated amount for the remaining classes.

Do you offer refunds for missed classes?

No. Tuition holds your spot regardless of attendance. If you notify us 48+ hours in advance through the portal, you can earn a makeup token to attend another session.

How do makeup tokens work?

Notify us of an absence at least 48 hours in advance via the portal (My Account → Future Absences). After the student is marked absent, a token is issued. Tokens let you book into another session when space is available.

Summer Camp
When is camp?

Summer camp runs weekly from mid-June through late August (2026: June 15 – August 21), with Full Day and Half Day options and higher-demand Premium weeks in August. Current dates, rates, and single-day booking are on our camps page.

How do I enroll in camp?

Submit a camp enrollment request through the portal. Once you receive our policy email, reply “I agree” to confirm. We’ll then charge the $200 non-refundable deposit to hold your spot.

Can I cancel or switch weeks?

Cancel before March 31 for a full deposit credit, before May 31 for a 50% credit; no credits after May 31. One week switch is allowed — free if 30+ days out, $35 fee within 30 days, and no switches within one week of camp.

General
What should my child wear?

Athletic clothing with no zippers, buckles, or belts — shorts, leggings, or athletic pants. Hair must be tied back. Kids go barefoot or wear clean indoor-only shoes on the equipment.

Where are you located?

We’re in North Bethesda, MD — minutes from Rockville, Kensington, Bethesda, and Potomac.

Do you offer private lessons?

Yes. Private lessons are available at $150/hour. Email hello@boltparkour.com to book.

Still have questions?
We’re happy to help. Reach out and we’ll get back to you quickly.
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